Services
On Site Service
When you need business computer repairs, Shepparton PC Repair will send the best-qualified computer technician to your door as quickly as possible. We pride ourselves on our ability to dispatch out a computer repair computer technician quickly - Same day or next day service is available in most areas in the Goulburn Valley.
Expertise - when you fill out a service request, we will send a computer technician with experience in the type of problem you are having - the most qualified computer technician for your specific requirement.
Pay only for the service you receive! - After the first hour, Shepparton PC Repair bills down to the quarter hour. If the job takes 90 minutes, we will not round it up to 120 minutes!
Hardware Cleaning
Remove all dust from inside of computer, monitor, keyboard, mouse, Wash all outside surfaces of computer console. Secure all internal and external cables.
Hardware Diagnostics
b" RAM (Memory)
b" Hard Drive
b" CPU
b" Motherboard
b" Modem / NIC Card
b" Sound Card
b" Video Card
b" Floppy Drives
b" CD-ROM (Media Drives)
b" Backup Device
b" Power Supply
b" Cooling Fans
Software Updates & Optimization
b" Optimize system configuration for maximum performance.
b" Update virus definitions and scan for viruses.
b" Update spyware definitions and scan for adware, malware or spyware.
b" Install latest operating system updates and service patches.
b" Install up-to-date security patches.
b" Remove any device conflicts & system lags.
b" Maximize system resources.
User Support
b" Assist users with computer related problems
b" Answer employee questions
b" Training on new equipment or programs.
b" And Much, Much, More.....
Remote Services
Spyware Removal
Have a feeling you're being watched? Spyware has become a big problem and one that is not easy to deal with. Our remote support computer technicians are ready to hunt down these pesky intruders and eliminate them!
Your computer technician will...
Search and locate the spyware on your computer
Remove the spyware program from your system
Virus Removal
The doctor is in! Our remote support computer technicians are experts at virus removal. A computer technician will connect to your computer, find the virus, destroy the virus and get you back in action.
Your computer technician will...
Search and locate the virus on your system
Remove the virus from your computer
Computer Repair
Is your computer too slow, not responding, crashing, or just acting strange? Our remote computer technicians can help!
Your computer technician will...
Diagnose and troubleshoot to determine the problem
Repair the problem
Software Assistance
Do you need help installing, removing or configuring your productivity software? A remote service computer technician can get you on the right track!
Your computer technician will...
Assist with software installation, troubleshooting or repair for one software title (i.e., Excel, FrontPage, Fireworks, Quick Books, Outlook, etc.) Operating system software is not included in this service.
Assist with configuration of your new software
Peripheral Installation
Our remote computer technicians can assist you with the set up and installation of a wide variety of computer peripherals. From printers and faxes, to keyboards and cameras, our computer technicians have you covered!
Your computer technician will...
Assist with the installation of one peripheral device (camera, printer, mp3 player, etc.)
Assist with the configuration of your new peripheral
General Security Check
Need a tune up? Our remote computer technicians can get your computer running in top form.
Your computer technician will...
Update your system with the current operating system security updates
Determine if your firewall is enabled
Check your antivirus software to be sure it is working properly
Check your system for any file sharing programs
Check your instant messaging settings for common security mistakes
Review your computer's history of visited web sites and offer suggestions on which ones to avoid in the future
Search popular web sites like YouTube, MySpace and Yahoo for your personal information
Offer advice and suggestions on how to best keep you and your family safe online
What if you don't know what's wrong?
If you are not sure what is wrong with your computer or if you need a variety of services performed, one of our computer technicians can help.
Our computer technician will...
Connect to your computer to diagnose and troubleshoot a wide variety of issues.